PRIVACY POLICY | SundreChamber

Privacy Policy – Sundre & District Chamber of Commerce

Nov 5, 2026

Who we are

The Sundre & District Chamber of Commerce ("the Chamber," "we," "us") is a member-driven organization led by a volunteer board. We respect your privacy and only collect the information we need to serve our members and community.

This policy explains what personal information we collect through our website and membership activities, how we use it, and the choices you have. We follow the principles of Alberta's Personal Information Protection Act (PIPA).

We never sell, rent or trade your personal information.

Information we collect

We collect information you choose to give us, plus basic website statistics, when you…

Apply for or renew a membership

Business or organization name, contact name, email, phone, business address, website, business category and directory description

Pay for a membership

Your name, email and the amount paid. Card details are entered with our payment processor, Stripe, and are never seen or stored by the Chamber

Your email address and, if provided, your name

Your name, contact details and the information in your message

Visit our website

Basic, anonymous usage information such as pages visited, browser type and general location, collected through cookies

How we use your information

We use your information only to:

process and manage your membership, including renewals and receipts
list your business in our Member Directory and the Discover Sundre App, as part of your membership benefits
deliver membership benefits, such as welcome posts, Business Spotlights and event sponsorship opportunities
send our newsletter and Chamber updates, if you have agreed to receive them
answer your questions and organize events you register for
keep accurate financial records
understand how our website is used so we can improve it

What we publish about members

Promoting our members is part of what membership offers. With your membership, we may publicly share your business information, such as your business name, logo, category, description, website, business phone, business email and business address, in:

our online Member Directory
the Discover Sundre App
Chamber social media posts, newsletters and promotions

We will not publish personal home addresses or personal phone numbers without your permission. You can ask us at any time to change or remove what appears about your business.

Who we share it with

We share personal information only with trusted service providers who help us run the Chamber, and only what they need to do their job:

Wix, which hosts our website, forms and newsletter
Stripe, which processes online card payments
The Discover Sundre App, for member business listings
Advertising partners, such as radio stations, only for members who use those benefits and only the business details needed

We may also share information if required by law. We never sell, rent or trade our member, newsletter or contact lists.

Payments

Online card payments are processed securely by Stripe. Your card number is entered directly with Stripe and is never seen or stored by the Chamber. Stripe handles your payment information under its own privacy policy.

If you pay by e-transfer or cheque, we keep a record of your name, the amount and the date for our financial records.

Emails and our newsletter

We only send our newsletter and promotional emails to people who have agreed to receive them, as required by Canada's Anti-Spam Legislation (CASL). Members will also receive emails about their membership, such as receipts and renewal reminders.

Every newsletter includes an unsubscribe link. You can also ask us to remove you at any time by emailing sundrechamber@gmail.com.

Cookies and website statistics

Our website is hosted by Wix, which uses cookies to make the site work properly and to give us general statistics about visits, such as which pages are popular. These statistics do not identify you personally. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

How we protect and keep your information

We limit access to personal information to the Executive Director and board members who need it for Chamber business. Our service providers, Wix and Stripe, use industry-standard security to protect the information they store.

We keep membership information while you are a member and for a reasonable time afterward. Financial records are kept as long as required for tax and accounting purposes, generally six years. When information is no longer needed, we delete or securely destroy it.

Your choices

You can contact us at any time to:

see the personal information we hold about you
correct or update your information, including your directory listing
remove your business from our public listings
unsubscribe from our newsletter or withdraw your consent

We will respond to requests within 30 days. Some information, such as payment records, may need to be kept for legal or accounting reasons.

Changes and contact

We may update this policy from time to time. The date at the top shows when it was last updated.

If you have questions or a privacy request, please contact us:

Sundre & District Chamber of Commerce
Box 1085, Sundre, AB T0M 1X0
sundrechamber@gmail.com / 403-638-3245

If you have a concern we can't resolve, you may contact the Office of the Information and Privacy Commissioner of Alberta.